This is very good to hear. Of course, the CAB or some other advice helpline should be the first port of call, but so few people realise there are people to run to:
What this story also illustrates very nicely is that whilst short, or even longer term deferment of repossession is possible, if the reality is that the borrower really has no prospect of rehabilitating the debt, then it is only putting off the inevitable. But this time can be used to try and sell the property for enough to clear the debt, make alternative arrangements, or indeed, but time whilst a new job is found and payments are able to be made again.
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